Printer Error Codes: What They Mean & How to Fix Them

Printer error codes

Facing cryptic numbers on your printer display? This comprehensive guide to printer error codes will help you quickly identify and resolve the most common printer issues. At Fliponn Tech, we understand how crucial smooth printing operations are for your business and home office needs.

What Are Printer Error Codes?

Printer error codes are diagnostic messages that identify specific malfunctions in your printer. These numerical or alphanumeric codes help you pinpoint issues ranging from simple paper jams to complex hardware failures, enabling faster troubleshooting and often eliminating the need for costly service calls. According to HP’s official support documentation, understanding these codes can reduce downtime by up to 70%.

Why Error Codes Matter

Modern printers display error codes to provide:

  • Precise problem identification – Pinpoint exact issues instead of vague error messages
  • Faster troubleshooting – Quickly diagnose problems without extensive testing through manufacturer diagnostic tools
  • Self-service solutions – Resolve many errors without professional help
  • Preventive maintenance – Early warnings before complete system failure

Common Printer Error Codes Explained

This printer error code list covers the most frequently encountered issues across all major brands, organized by category for quick reference. For brand-specific solutions, you can also consult Canon’s error code database or Epson’s troubleshooting portal.

Connectivity & Offline Errors

Error 13.00.00 (HP) – Offline/Connection Issue

  • Meaning: Printer lost communication with computer
  • Quick Fix: Check cables → Go to Devices and Printers → Uncheck “Use Printer Offline” → Restart both devices

Error 0x00000709 (Windows) – Printer Not Found

  • Meaning: Windows cannot locate default printer
  • Quick Fix: Remove printer from settings → Download latest drivers from manufacturer → Reinstall with fresh drivers

Error 0x00000011 (Windows) – Device Not Available

  • Meaning: Printer not accessible to operating system
  • Quick Fix: Press Windows+R → Type “services.msc” → Restart “Print Spooler” service

Error 0x8007007e (Windows) – Driver Missing

  • Meaning: Required driver files missing or corrupted
  • Quick Fix: Uninstall current driver → Download full driver package → Install as administrator → Restart computer

Pro Tip: For persistent offline errors, Microsoft’s official printer troubleshooting guide offers additional Windows-specific solutions.

Paper Jam & Physical Errors

Error 13.10.00 (HP) – Paper Jam Detected

  • Meaning: Paper stuck in feed path
  • Quick Fix: Turn off printer → Open all access doors → Remove jammed paper slowly → Check for torn pieces → Reload paper correctly

Error 13.20.00 (HP) – Internal Jam

  • Meaning: Paper jam in internal fuser area
  • Quick Fix: Allow printer to cool 30 minutes → Follow manual’s jam clearing instructions → Remove paper carefully → Use correct paper type

Error 50 – General Paper Jam

  • Meaning: Universal paper feeding issue
  • Quick Fix: Remove all paper → Check paper specifications → Reload only 50-75% of tray capacity → Clean pickup rollers

Error 52 – Paper Handling Error

  • Meaning: Paper path sensor or mechanical issue
  • Quick Fix: Clean sensors with compressed air → Check for obstructions → Ensure all covers close properly

Cartridge & Ink Errors

Error 49.4C.02 (HP) – Cartridge Not Recognized

  • Meaning: Printer cannot detect ink/toner cartridge
  • Quick Fix: Remove cartridge → Check for protective tape → Clean copper contacts → Reinstall firmly until it clicks → Verify compatibility

Error 49.2 (HP) – Invalid Cartridge

  • Meaning: Cartridge doesn’t meet authentication requirements
  • Quick Fix: Verify cartridge designed for your model → Check firmware updates → Use manufacturer-approved cartridges

Error 59 – Cartridge Detection Failure

  • Meaning: Cannot communicate with cartridge chip
  • Quick Fix: Power cycle printer → Remove and reinstall cartridge → Check for chip damage → Test with known working cartridge

Error 21 – Low Ink/Toner Warning

  • Meaning: Ink or toner critically low
  • Quick Fix: Check actual levels visually → Replace cartridge if genuinely low → Keep replacements on hand

Hardware & Component Failures

Error 79 – Fuser Error

  • Meaning: Fuser assembly malfunction (heats and bonds toner)
  • Quick Fix: Turn off and cool 30-60 minutes → Clear print jobs → Power on and test → Professional replacement typically required

Error 80 – Overcurrent Detected

  • Meaning: Excessive electrical current in printer circuit
  • Quick Fix: Immediately turn off → Unplug from power → Contact professional technician – DO NOT attempt DIY repair

Error 52.02.02 (HP) – Scanner Error

  • Meaning: Scanner assembly malfunction
  • Quick Fix: Turn off 60 seconds → Check scanner lid closes properly → Ensure no obstructions → Contact service if persists

Safety First: For electrical errors like 80 or 73, always consult HP’s safety guidelines before attempting any troubleshooting.

Network & WiFi Errors

Error 10.06.00 – Network Timeout

  • Meaning: Printer didn’t receive network response in time
  • Quick Fix: Move printer closer to router → Restart router and printer → Assign static IP address

Error 49.6E – Network Not Found

  • Meaning: Cannot locate WiFi network
  • Quick Fix: Run wireless setup wizard → Enter correct credentials → Ensure network broadcasting SSID

Error 55 – Network Congestion

  • Meaning: Too much network traffic
  • Quick Fix: Reduce devices temporarily → Use wired connection → Schedule large jobs during off-peak hours

Universal Errors (All Brands)

Error 5 – General Printing Error

  • Quick Fix: Clear print queue → Restart printer and computer → Run diagnostic utility

Error 9 – Out of Memory

  • Quick Fix: Simplify document → Print in sections → Reduce print quality temporarily

Error 12 – Communication Error

  • Quick Fix: Check connections → Try different USB port → Update printer driver

How to Find Your Error Code

On Printer Display

  • LCD Screen: Check for numeric codes or text descriptions
  • LED Patterns: Count flashes (solid red=critical, flashing orange=warning)
  • Control Panel: Check status displays and indicators

In Error Logs

  1. Navigate to printer menu → Reports/Information
  2. Select “Print Error Log” or “Error History”
  3. For network printers: Access web interface (enter IP in browser) → Tools/Maintenance → Export Logs

In Windows

  1. Print Queue: Control Panel → Devices and Printers → Right-click printer → “See what’s printing”
  2. Event Viewer: Windows+X → Event Viewer → Windows Logs → System → Filter for “Print”

Manufacturer Software

  1. HP: HP Smart app (real-time alerts and troubleshooting)
  2. Canon: IJ Printer Utility (maintenance and diagnostics)
  3. Epson: Epson Status Monitor
  4. Brother: LCD displays detailed messages

Quick Troubleshooting by Error Type

Fix Offline Errors (13.00.00, 0x00000709)

  1. Check cable connections
  2. Control Panel → Devices and Printers → Right-click → Uncheck “Use Printer Offline”
  3. Clear print queue → Restart Print Spooler
  4. Restart printer and computer
  5. Reinstall printer with latest drivers

Fix Paper Jams (13.10.00, 50, P07)

  1. Power off and unplug printer
  2. Open all access doors
  3. Remove jammed paper slowly in direction of paper path
  4. Check for torn pieces with flashlight
  5. Close all doors firmly → Power on → Print test page

Prevention: Use correct paper type, don’t overfill trays (max 75%), fan paper before loading

Fix Cartridge Errors (49.4C.02, 59, 1401)

  1. Remove cartridge and check for protective tape
  2. Clean copper contacts with lint-free cloth
  3. Verify cartridge compatibility with printer model
  4. Reinstall firmly until it clicks
  5. Power cycle printer if error persists

Struggling with Cartridge Errors? Get guaranteed compatible cartridges from Fliponn Tech – We ensure perfect compatibility with HP, Canon, Epson & Brother printers!

Fix Driver Errors (0x8007007e, 1203, 10061)

  1. Uninstall printer from Devices and Printers
  2. Delete printer from Print Server Properties
  3. Restart Print Spooler service
  4. Download full driver package from manufacturer
  5. Install as administrator → Restart computer
  6. For network errors: Verify IP address, add to firewall exceptions

Fix Network Errors (10.06.00, 49.6E)

  1. Move printer closer to router
  2. Restart both router and printer
  3. Assign static IP address to printer
  4. Re-run wireless setup wizard with correct credentials
  5. Check router settings for MAC filtering

Complete Error Code Reference Table

Error CodeBrandMeaningQuick Fix
13.00.00HPOffline/ConnectionCheck connection, uncheck offline mode
0x00000709WindowsPrinter not foundReinstall driver
13.10.00HPPaper jamClear jam, reload paper
49.4C.02HPCartridge not recognizedClean contacts, reseat cartridge
Error 5AllGeneral errorPower cycle printer
P07CanonPaper jamCheck paper path
Error 50AllPaper jamClear jam, clean rollers
0x8007007eWindowsDriver missingReinstall full driver package
Error 79AllFuser errorCool down, may need replacement
10.06.00HPNetwork timeoutRestart router, assign static IP
5100CanonScanner errorCheck for obstructions
Error 9AllOut of memorySimplify document, print sections

Prevention: Avoid Common Printer Errors

Regular Maintenance

  • Monthly: Clean pickup rollers, dust sensors, check for debris
  • Quarterly: Run printhead cleaning utilities, inspect paper trays
  • As Needed: Clean printheads when quality degrades

Driver Management

  • Enable automatic updates from manufacturer
  • Avoid installing multiple printer software packages
  • Uninstall old drivers before upgrading

Connection Management

  • Use quality USB cables (USB 2.0 or higher)
  • Position printer within strong WiFi signal range
  • Assign static IP addresses for network printers
  • Reduce interference from other wireless devices

Usage Best Practices

  • Paper: Use quality paper within manufacturer specifications
  • Storage: Store paper in climate-controlled environment (avoid humidity)
  • Cartridges: Use compatible, fresh cartridges (check expiration dates)
  • Ventilation: Ensure adequate space around printer for cooling
  • Power: Use surge protector, avoid frequent power cycling

When to Contact Support

Serious Hardware Errors Requiring Professional Help

  • Error 79, 80: Fuser or electrical failures (safety risk)
  • Error 13.30.00: Hardware component failure
  • Persistent Error 52: Sensor or mechanical issues after basic troubleshooting
  • Multiple concurrent errors: System-wide malfunction

Complex Driver/Network Issues

  • Errors persist after driver reinstallation
  • Multiple printers showing same error
  • Cannot access printer despite following all troubleshooting steps

Contact Information by Brand

Before Contacting Support

Have ready:

  • Printer model and serial number
  • Exact error code
  • Recent changes (new software, moved printer, etc.)
  • Troubleshooting steps already attempted
  • Print quality samples if applicable

Need Expert Advice? Contact Fliponn Tech’s support team for free troubleshooting guidance and compatibility checks!

Why Choose Fliponn Tech for Printer Solutions

At Fliponn Tech, we understand that printer errors can disrupt your workflow. Whether you need:

  • Quality replacement cartridges compatible with all major brands
  • Expert advice on troubleshooting printer error codes
  • Fast delivery across the UAE
  • Competitive pricing on genuine and compatible supplies

Visit Fliponn Tech today for all your printer supply needs and keep your devices running smoothly!

Final Tips for Managing Printer Error Codes:

  1. Document recurring errors to identify patterns
  2. Keep printer firmware updated
  3. Maintain adequate supplies (paper, ink, toner)
  4. Clean printer regularly per manufacturer recommendations
  5. Bookmark this printer error code list for quick reference

Understanding what printer error codes mean empowers you to resolve issues quickly and maintain optimal printer performance. Save this comprehensive guide to common printer error codes for whenever you need fast, reliable troubleshooting solutions.